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Voice Communications

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Empowering Your Communication with Versatile Phone Solutions

At Byte Solutions, we’ve been at the forefront of voice-over IP phone systems since 2003, starting with Asterisk version 1.2. We still host and manage Asterisk servers today, but we have expanded our focus to other cloud-based phone systems like Microsoft Teams Phone and other cloud-hosted phone systems such as 8×8, intermedia, Ring Central, and Twilio.

Recognizing the shifting preferences of our clients, we’ve expanded our voice communications to encompass a broader spectrum of cloud-based phone systems. As such, while we excel in Microsoft Teams Phone solutions, we prioritize Microsoft Teams Phone as our primary phone system. Additionally, we extend support to other leading cloud phone systems like 8×8. While our expertise in Microsoft Teams Phone VoIP systems remains unparalleled, we understand the evolving landscape of voice communications.

Voice Communications
Managed Computer Services

Seamless Communication Solutions

Our commitment to delivering seamless voice communications remains steadfast. Whether you require a small-scale local office VoIP system or the integration of multiple offices, homes, and mobile users worldwide, we’re equipped to tailor solutions that meet your needs.

Imagine the convenience of a single phone number seamlessly connecting you across multiple offices and devices. With our comprehensive VoIP solutions, such configurations are not just possibilities but realities. By harnessing the power of Microsoft Teams Phone and other cloud-based systems, we streamline your channels for voice communications, saving your company both time and money.

Partner with Byte Solutions for communication solutions that adapt to your evolving needs and empower your business to thrive in today’s dynamic environment.

Staying Ahead with the Latest Voice Technology

We started working with voice-over IP systems with asterisk version 1.2 back in 2005. Since then, at ByteSolutions, we have shifted our focus to Microsoft Teams Phones, keeping up with the newest technology. These cloud-hosted systems have been found to require less maintenance and provide higher reliability. Voice over IP and cloud-hosted phone systems are certainly less expensive than older legacy on-premise and analog phone systems. The more significant impact is the features and integration they provide. Cloud-based phone systems are continuously adding new features and functions. These phone systems get new features, and no effort is required from the customer.

Cloud-Based Phone Systems

Many new cloud-based phone systems now offer built-in SMS text messaging, allowing teams to communicate with customers using the business’s primary phone number. This feature provides a significant advantage. Other common features of cloud-based systems include pop-up inbound caller notifications and direct linkage to client information during incoming calls. These systems integrate with your contact management system, automatically looking up phone numbers and displaying customer details. The level of integration can vary depending on both the cloud phone system and the contact management system in use.

Another popular feature is “click to call.” Additionally, systems with call center capabilities offer productive functions such as sophisticated monitoring and management of call queues and detailed statistics for incoming and outbound calls.

The Microsoft Teams phone system is particularly beneficial for companies heavily integrated with Microsoft Teams and Microsoft 365. This phone system is directly integrated into the Teams app and available on desktop and mobile devices. Microsoft Teams Phone includes essential features for small businesses and advanced options like voice recognition for auto attendant selections.

Benefits of Cloud-Based Phone Systems

A cloud-based phone system offers numerous advantages over a legacy in-house phone system. With a cloud-based solution, businesses benefit from enhanced scalability, allowing them to easily adjust to changing needs without the hassle of physical hardware upgrades. Additionally, cloud phone systems provide superior reliability and uptime, as experts maintain them managed IT service providers, ensuring minimal downtime and seamless communication. Cost efficiency is another crucial advantage, as cloud systems eliminate the need for significant upfront investments in hardware and reduce ongoing maintenance costs. Furthermore, these systems offer advanced features such as remote access, integration with other cloud services, and enhanced security measures, making them an ideal choice for modern businesses looking to stay competitive and agile.

TESTIMONIALS

See why they love our services.

Jason Reece, System Administrator
Jason Reece, System Administrator
“Technical Expertise, Flexibility” Gary’s technical expertise, flexibility, and thoroughness makes me feel confident that there’s no problem too big or too small that cannot be resolved in a reasonable amount of time. He goes the extra mile and is a pleasure to work with.
Gary Tripp, End User
Gary Tripp, End User
“Caring and Knowledgeable” I would highly recommend the experts at Byte Solutions. I had an internet connectivity problem that Comcast could not solve. Out of frustration, I went searching for help. I found Gary and Emma at Byte Solutions. Problem solved!!! Caring and knowledgeable. Terrific, efficient, and not expensive. 5 stars isn’t enough.
Marilyn B. Cabral, Administrator
Marilyn B. Cabral, Administrator@username
“Highly Recommend” Several months ago, I decided to change vendors for our IT needs. The company I was using was not proficient in what they do. After meeting with Gary Herbstman and discussing our business needs, I switched to Bytes Solutions, Inc. The first thing I learned from Gary was that my system was not secure. Several changes were made to the security of the system to give us peace of mind. Each and every time I call Byte Solutions, Inc. I find the entire staff is very attentive to my needs. They have been working very closely with me to make sure our business is running smoothly, efficiently, and securely from a computer standpoint. I would highly recommend Byte Solutions, Inc. for all of your computer needs.
R. Sando, CFO Teeva Corp
R. Sando, CFO Teeva Corp
“Can handle even the most difficult computer-related problems.” Byte Solutions has consistently shown its clients that it can handle even the most difficult computer-related problems with relative ease and professionalism. Byte Solutions’ key differentiator is they take their client assignments very seriously. They do not go home until they resolve their client’s problems to their client’s expectations. Byte’s clients span all types of companies in size and industry type. Byte Solutions operates in all 50 states and has client responsibilities in Europe and Asia.

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