Use this link to establish a remote session when working with a Byte Solutions support engineer. This link will run a small utility that will allow you to establish a remote session.
Depending on your OS and security settings, you may be prompted once or twice to confirm you want to run this utility. Please confirm your wish to run at any prompts.
Once launched, please give the engineer your 6 digit support number.
Special support tools
Linux Debian based
Byte Solutions Client V1.1